the new matrix of materiality

The tool that enables us to identify our priority issues from the point of view of the Company and our stakeholders

Like every year, we have set ourselves the target of updating our materiality analysis, i.e. those themes that can reasonably be considered important, in so far as they reflect economic, environmental and social impacts for the organisation or else influence the decisions of the stakeholders.

“Materiality” is the principle that determines which significant themes are sufficiently important such as to make essential the reporting thereof. In order to define these themes, it is necessary to carry out an analysis1 which means that the Company can clearly bring to the fore the relations between the Company and those of the stakeholders, highlighting the sustainability areas of mutual interest which will be the point of departure for the identification and definition of themes to report in the Sustainability Report and for the objectives to include in the Strategic Plan and in the Sustainability Plan. 

The materiality matrix is the graphic tool that summarises this analysis, highlighting the point of view of the stakeholders (“Importance for the stakeholders”) and the Company’s point of view (“Importance for ENAV”). 

The identification and definition of material themes took place with the direct involvement of the external and internal stakeholders through a structured process of Stakeholder Engagement, which included the sending of a questionnaire, targeted interviews and focus groups on a multimedia platform. This year, stakeholders were also asked to respond to questions that took into account the impact of the current pandemic.

Thirteen significant themes were identified and submitted for evaluation with respect to the importance of the theme for ENAV’s business and the possibility for the Company to generate impacts (positive or negative) of an economic, social and environmental nature, strengthening or weakening the ability to produce value. Each stakeholder, external and external, was asked to assess the relevance of several themes (up to a maximum of 3) compared to the others, so as to ensure correct prioritisation of the themes.

The data obtained were analysed and the results allowed us to process the new materiality matrix.

On the basis of the indications of Global Reporting Initiative (GRI) international standards.


  • Safety
  • Quality of service
  • Security
  • Technological innovation
  • Responsible supply chain management
  • Anti-corruption and corporate integrity
  • Energy consumption and climate change
  • Waste management
  • Electromagnetic emissions
  • Quality of human capital
  • Protection and wellbeing of employees
  • Health and safety of employees
  • Diversity, inclusion and equal opportunities

The Safety theme is confirmed as the most important as regards both ENAV and its stakeholders. Security and Quality of the service are placed above the bisector, showing a greater relevance for stakeholders compared to last year.

From the point of view of the perspectives of the stakeholders, the importance attributed to the theme Protection and wellbeing of employees has grown, probably in light of the recent events linked to the pandemic.